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Front Desk Receptionist — Spine Care Center

Location: Layton, UT Employment Type: Full-Time

About Us:

We specialize in non-surgical treatment of spinal conditions, helping patients recover from bulging and herniated discs and avoid surgery whenever possible. We’re a patient-centered, close-knit team that believes great care depends on every role — and it starts the moment a patient walks through the door. We give our staff the support, tools, and respect they need to do meaningful work.

About the Role:

We’re looking for a warm, organized Front Desk Receptionist to be the first point of contact for our patients and a key support to our clinical team. In this role, you’ll set the tone for each patient’s visit — greeting them, answering phones, scheduling appointments, and handling billing — while also lending a hand to our physician, nurse practitioner, and physical therapist as they care for patients. You’ll be the friendly face and steady presence that keeps our clinic running smoothly. This is a great opportunity for someone who enjoys working with people and wants to make a real difference in patients’ recovery.

Key Responsibilities

Greet and check in patients, creating a welcoming first impression for every visit.
Answer and manage phone calls, respond to patient inquiries, and relay messages to clinical staff.
Schedule, confirm, and coordinate patient appointments and follow-ups.
Handle billing tasks, including collecting payments, processing charges, and verifying insurance.
Assist the physician, nurse practitioner, and physical therapist with patient care and day-to-day clinic needs.
Help prepare treatment areas and support patient flow throughout the day.
Maintain accurate patient records and documentation in the clinic’s system.
Keep the front office and waiting area clean, organized, and welcoming.
Uphold patient privacy and comply with HIPAA and all clinic policies.

Qualifications:

High school diploma or equivalent required; additional healthcare or administrative training a plus.
Prior experience in a front desk, receptionist, or medical office role preferred.
Familiarity with scheduling systems, billing, and electronic health records (EHR) a plus, specifically Chirotouch.
Comfortable handling multiple tasks and assisting patients directly.
Strong communication, organization, and customer-service skills.
Warm, professional, and patient-focused demeanor.
Reliability, discretion, and attention to detail.
Basic computer proficiency.

Compensation:

Competitive hourly pay: $16–$25/hour, commensurate with experience.
Paid training and onboarding.

Why Join Us:

A mission that matters. Be part of a team that helps patients avoid surgery and get their lives back through conservative, hands-on care.
Work-life balance. – 1-2 weeks of paid time off, plus paid holidays - Predictable scheduling with no weekends - A supportive, low-stress environment that values your time.
Grow your career. - Hands-on experience in a specialized spine care setting - Training and mentorship from experienced clinicians - A pathway to grow into other clinical or administrative roles.
A workplace you’ll enjoy. - Modern facilities and a friendly, collaborative team - Work directly alongside physicians, a nurse practitioner, and a physical therapist - A clinic that treats staff and patients like people, not numbers.

How to Apply: Submit your resume to advancedspinal@doctor.com

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